Modern Elegance Living
MOON LAMP
CONNECT WITH THE UNIVERSE FROM HOME
No need to look at the moon thousands of miles away from your bedroom window. Now you can contemplate its facade from your bed and its multiple colors. Thus, our moon lamp allows you to fall asleep in complete serenity in a peaceful universe.
REAL-LIFE TECHNOLOGY IN YOUR HOME
This lamp model was modeled on our famous moon which shines on us every day. Thanks to its 3D printing technology, you will have the impression of having the real moon in your home! Accompanied by its wooden stand, it provides you with the lighting you need for a lunar and warm atmosphere.
16 COLOUR TONES IN EACH LAMP
Our moon lamp with 16 colors will transform your room into beautiful moonlight with 16 different colors. The moonlight is the perfect night light to create a relaxed atmosphere for your bedroom.
FEATURES
- Remote Control & Touch Switch - The provided remote control enables you to change between the 16 colors as well as dim, fade between colors, or flash between colors. The Touch Switch enables you to switch between colors.
- Rechargeable- Recharge your moon night light with the provided USB charging cable.
- Wireless - Now 100% wireless, this moon lamp is guaranteed to provide you with a simplistic, stress-free experience.
- Dimmable- Whether you are looking for a light that brightens an entire room, or a relaxing nightlight, this moon lamp will be perfect for you.
- Child Safe - The moon lamp does not heat up and is 100% safe.
PACKAGE INCLUDED
- 1x Moon Lamp
- 1x Wooden Stand
- 1x Remote Control (Battery Included)
- 1x USB Charging Cable
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at moderneleganceliving@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at moderneleganceliving@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at moderneleganceliving@gmail.com.
Processing Time: Upon placing your order, our team will start processing it within 1 to 3 business days. During this time, we will verify your payment, check the availability of the items, and prepare your package for shipment. Rest assured that we strive to process your order as quickly as possible to minimize any delays.
Shipping Time: Once your order has been processed, it will be shipped using our trusted shipping partners. The estimated shipping time within the working days is 7 to 12 business days. Please note that weekends and public holidays are not considered working days and may add to the overall delivery time.
Tracking Your Order: To keep you informed and provide peace of mind, we offer order tracking for all packages. As soon as your package is dispatched, you will receive an email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment until it reaches your doorstep.
Partial Shipments: For orders containing multiple items, they may be shipped separately to ensure faster and more efficient delivery. Don't worry; you will receive individual tracking numbers for each package.
Shipping Costs: We aim to offer competitive shipping rates for all our customers. The shipping costs are calculated based on your location and the weight of the items in your order. You will be able to view the exact shipping fees during the checkout process before finalizing your purchase.
Shipping Restrictions: While we strive to provide worldwide shipping, there might be certain remote locations or international destinations that are not covered under our shipping network. If you have any concerns about your shipping address, please reach out to our customer support team before placing your order.
Order Changes and Cancellations: If you need to make changes to your order or cancel it, kindly contact us as soon as possible. While we will do our best to accommodate your request, please note that once the order is shipped, changes may not be possible.
Delays and Exceptions: While we work diligently to meet our shipping commitments, unforeseen circumstances such as natural disasters, extreme weather conditions, or other events beyond our control may cause delays. In such cases, we will keep you informed about any potential delays and work towards resolving the issue promptly.
If you have any questions or require further assistance regarding our shipping policy or your specific order, don't hesitate to contact our friendly customer support team.
frequently asked questions
The delivery time depends on your location and the shipping method chosen. Typically, orders are processed and dispatched within 1-3 business days. Once shipped, domestic orders usually take 3-7 business days to arrive, while international orders may take longer.
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the delivery status of your package.
Yes, we offer international shipping to various countries. However, shipping times and fees may vary depending on the destination. Please check the shipping options at the checkout for details.
Our customer support team is available to assist you with any inquiries or concerns. You can contact us through our Contact Us page.